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Reporting applet not loading

Latest post 11-10-2008 4:23 PM by Flyerfreedom. 8 replies.
  • 01-24-2007 11:57 AM

    Reporting applet not loading

    I've run into a small problem with my SCOM 2007 RC 2 install. When I try and start the Reporting tab when logged on as my user account I get the error below, I do not get the same error when I'm logged on as the Account that I installed SCOM with. Any ideas which groups my domain account is not a member of?


    System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: An internal error occurred on the report server. See the error log for more details. ---> Microsoft.ReportingServices.Diagnostics.Utilities.InternalCatalogException: An internal error occurred on the report server. See the error log for more details. ---> System.ServiceModel.FaultException`1[System.ServiceModel.ExceptionDetail]: The system cannot open the device or file specified. (Exception from HRESULT: 0x8007006E) (Fault Detail is equal to An ExceptionDetail, likely created by IncludeExceptionDetailInFaults=true, whose value is:
    System.IO.FileLoadException: The system cannot open the device or file specified. (Exception from HRESULT: 0x8007006E)
       at Microsoft.Interop.Security.AzRoles.IAzApplication2.InitializeClientContextFromStringSid(String SidString, Int32 lOptions, Object varReserved)
       at Microsoft.EnterpriseManagement.Mom.Sdk.Authorization.AzManHelper.GetScopedRoleAssignmentsForUser(IList`1 roleNames, String userName)
       at Microsoft.EnterpriseManagement.Mom.Sdk.Authorization.AuthManager.GetUserRolesForOperationAndUser(Guid operationId, String userName)
       at Microsoft.EnterpriseManagement.Mom.ServiceDataLayer.SdkDataAccess.GetUserRolesForOperationAndUser(Guid operationId, String userName)
       at Microsoft.EnterpriseManagement.Mom.ServiceDataLayer.SdkDataAccessTieringWrapper.GetUserRolesForOperationAndUser(Guid operationId, String userName)
       at Microsoft.EnterpriseManagement.Mom.ServiceDataLayer.SdkDataAccessExceptionTracingWr...).
       --- End of inner exception stack trace ---
       at Microsoft.ReportingServices.Library.RSSoapAction.Execute()
       at Microsoft.ReportingServices.WebServer.ReportingService2005.ListChildren(String Item, Boolean Recursive, CatalogItem[]& CatalogItems)
       --- End of inner exception stack trace ---
       at Microsoft.ReportingServices.WebServer.ReportingService2005.ListChildren(String Item, Boolean Recursive, CatalogItem[]& CatalogItems)
       at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
       at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
       at Microsoft.EnterpriseManagement.Mom.Internal.UI.Reporting.ReportingService.ReportingService2005.ListChildren(String Item, Boolean Recursive)
       at Microsoft.EnterpriseManagement.Mom.Internal.UI.Reporting.ManagementGroupReportFolder.GetSubfolders(Boolean includeHidden)
       at Microsoft.EnterpriseManagement.Mom.Internal.UI.Reporting.ManagementGroupReportFolder.GetSubfolders()
       at Microsoft.EnterpriseManagement.Mom.Internal.UI.Reporting.WunderBar.ReportingPage.LoadReportingSubtree(TreeNode node, ManagementGroupReportFolder folder)
       at Microsoft.EnterpriseManagement.Mom.Internal.UI.Reporting.WunderBar.ReportingPage.LoadReportingTreeJob(Object sender, ConsoleJobEventArgs args)


    Thanks in advance.

    Scott Moss
    Wantabe MOM Admin Surprise

    Visit myitforum blog http://myitforum.com/cs2/blogs/smoss/default.aspx

  • 01-24-2007 1:57 PM In reply to

    Lightning [li] Re: Reporting applet not loading

    Embarrassed
    Adding my account to the following groups will probably help:

    Operations Manager Report Security Administrators

    and

    Operation Manager Report Operators

    Next time I'll look at the built in group in the MOM console.

    WinkStick out tongueSurpriseCool[^o)][:^)]

    Scott Moss
    Wantabe MOM Admin Surprise

    Visit myitforum blog http://myitforum.com/cs2/blogs/smoss/default.aspx

  • 01-24-2007 2:02 PM In reply to

    Re: Reporting applet not loading

    Actually adding my user account to those groups in SCOM did not help.
    If anyone has any ideas on this let me know.

    Thx in advance!

    Scott Moss
    Wantabe MOM Admin Surprise

    Visit myitforum blog http://myitforum.com/cs2/blogs/smoss/default.aspx

  • 01-25-2007 10:46 AM In reply to

    Re: Reporting applet not loading

    I presume the account you're using is local administrator of the server you are installing on?

    BTW - your daughter is precious. very beautiful. Enjoy your time with her before she becomes a bossy teenager.
    Regards, Pete Zerger, MCSE (Messaging) | MOM MVP | pete.zerger AT gmail.com | Websites: http://systemcenterforum.org OpsMgr Training: http://systemcenterforum.org/training
  • 01-25-2007 2:37 PM In reply to

    Re: Reporting applet not loading

    Yes I'm a local administrator on the server.
    FYI the box is  member of a lab domain that trusts the domain my account is on.
    Or at least that's how it was suppost to be setup. Stick out tongue

    BTW - my 3 year old daughter is already bossy LOL. Surprise

    Scott Moss
    Wantabe MOM Admin Surprise

    Visit myitforum blog http://myitforum.com/cs2/blogs/smoss/default.aspx

  • 02-12-2007 3:51 PM In reply to

    Re: Reporting applet not loading

    Hello,

    I ran into the same problem....and found the solution...I noticed some DCOM errors related to permissions, then did some digging in the rather large Release notes document that accopanied RC2...in the release notes you will find the following:

    An Error Occurs When the Operations Console Is Used on a Computer Separate from the Operations Manager 2007 Installation

    When the Operations Console is used on a computer that is separate from the computer where Operations Manager is installed, the following error occurs:

    Loading reporting hierarchy failed.

    No data is loaded into the Reporting view.

    Workaround: Perform the following steps on the computer where IIS and SQL Server Reporting Services are installed:

    1. Open a command prompt.

    2. Navigate to the Inetpub\Adminscripts folder.

    3. Enter the following command:

      cscript adsutil.vbs set w3svc/virtualserverID/root/NTAuthenticationProviders "NTLM" 
    Note
    The virtual server ID number of the default Web site in IIS is 1.

    1. Enter the following command:

      iisreset
    2. Exit the command prompt.

    Go through the steps and after a few mins you'll see your reporting tree load up.  Make sure your reporting setttings are pointing at the correct place (fqdn-of-report-server\reportserver).

    Hope that helps

  • 07-31-2008 4:48 AM In reply to

    Re: Reporting applet not loading

     Although it sounds obvious, is port 80 on the report server accessible from your console?

    Can you access http://localhost/reports and http://localhost/reportserver from the reporting server. If you can, then its either permissions or the port that is blocked, if you can’t, try running SQL reporting server configuration and seeing if everything is up.

    Dave

  • 07-31-2008 4:49 AM In reply to

    Re: Reporting applet not loading

     

  • 11-10-2008 4:23 PM In reply to

    Re: Reporting applet not loading

     I am getting the same error, with only one user. His account does not work with the web reporting either. From what I understand he only needs to be a member of the role "Operations Manager Read-Only Operators".

     

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